Privacy and Policy
Olivia Residences Privacy Policy
Last Updated: 5th October 2023
Welcome to Olivia Residences, a project by Karma Developers, located in Dubai, UAE. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and safeguarding of your personal information when you interact with Olivia Residences. Please take the time to read and understand this policy.
- Information We Collect
We may collect various types of information to provide and improve our services at Olivia Residences:
a. Personal Information: This includes your name, contact details, date of birth, nationality, and other information necessary for property transactions, leasing, property management, and customer support.
b. Payment Information: When you make payments for our services or property purchases, we collect payment card information, billing addresses, and transaction details. We ensure that payment card information is processed securely in compliance with Payment Card Industry Data Security Standards (PCI DSS).
c. Communication Data: We may collect data from your communications with us, including emails, messages, and phone calls, to provide customer support and improve our services.
d. Usage Information: We collect data on how you interact with our website and services, such as your IP address, browser type, device information, and access times. This information helps us analyze usage patterns and enhance our website’s performance.
- How We Use Your Information
We use the information we collect for the following purposes:
a. Service Provision: To provide real estate services, including property sales, leasing, property management, and customer support at Olivia Residences.
b. Communication: To respond to your inquiries, provide information, and send updates related to Olivia Residences.
c. Payment Processing: To process payments and invoices for property purchases and services.
d. Improvements: To enhance our services, analyze usage patterns, conduct research, and tailor our offerings to your needs.
- Information Sharing
We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your information with the following entities:
a. Service Providers: We may share information with third-party service providers who assist us in delivering our services, including property management and customer support. These providers are obligated to maintain the confidentiality and security of your information.
b. Legal Compliance: We may disclose your information if required by law, to respond to legal requests, or to protect our rights, privacy, safety, or property.
c. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, and you will be notified of such changes.
- Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes secure data storage, encryption, access controls, and regular security assessments.
- Your Rights
You have the following rights concerning your personal information:
a. Access: You can request access to the personal information we hold about you.
b. Correction: You can request corrections to inaccurate or incomplete information.
c. Deletion: You can request the deletion of your personal information, subject to legal obligations.
d. Opt-Out: You can opt-out of receiving promotional communications from us.
To exercise your rights or if you have any questions or concerns about our Privacy Policy, please contact us at:
Olivia Residences
Address: Karma Developers, 604, Tower A, Centurion Star Port Saeed, Deira Dubai, UAE
+971 56 8686 786
Email: contact@makisolabella.ae
- Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes. By using our services, you agree to the terms of this Privacy Policy.
Thank you for choosing Olivia Residences by Karma Developers. We look forward to assisting you with your real estate needs in Dubai, UAE.
